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Equality and Diversity

Commitment Statement 


The Real Consultancy Company Limited (TRCC) is committed to ensuring that the principles of 
equality and diversity are reflected throughout the assessment process including our assessment 
instruments, guidance materials and apprentice tool kits. This policy sets out those commitments 
and how we meet them. TRCC is committed to ensuring that diversity and inclusion are embedded 
into everything we do. We encourage a work environment that is inclusive and diverse. 


Policy Statement 
All learners will have equal opportunity to access end point assessments and our related products 
and services. TRCC assessments include a diverse range of voices and contributions that ensures 
assessments reflect the experience of the apprentice it serves, and that our assessments are 
awarded in a way that is fair to every apprentice. 
We are committed to:
• Ensuring our assessments are accessible to, and representative of, the apprentices taking the 
assessments.
• Ensuring our assessments and related materials are of the appropriate rigour.
• Ensuring the design of our assessments reflects the progression of aptitudes and abilities so that 
they do not place a cap on learner aspirations.
• Developing assessments that refer to the grading criteria to meet the requirements of the 
assessment plan.
• Ensuring the accessibility of the assessments that we provide.
• Ensuring equality of opportunity for learners to access our assessment materials.
• Ensuring fairness in our application of access arrangements.
In practice this means that: 
• Learners who declare a protected characteristic, when they are undertaking one of assessments, 
are neither advantaged nor disadvantaged in comparison to apprentices who do not share that 
characteristic.
• All learners achieve the recognition they deserve from undertaking an assessment and that this 
achievement can be fairly compared to the achievement of their peers.
• Where not restricted by government determined conditions, the assessment is designed to 
reflect the diversity of the apprentice.


By doing this we intend to fulfil our requirements under the Equality Act 2010 and any other 
relevant equalities legislation, including our duties to:

  •  Take reasonable steps to avoid a disadvantage to a disabled person caused by a provision, 

criterion or practice (Equality Act 2010 Ch2 20(3)).
• Take reasonable steps to avoid a disadvantage to a disabled person caused by a physical feature 
(Equality Act 2010 Ch2 20(4)).
• Take reasonable steps to avoid a disadvantage to a disabled person by providing or allowing for 
an auxiliary aid (Equality Act 2010 Ch2 20(5)).

The Governing Board will achieve this by: 
• Monitoring and reviewing of equality and diversity throughout the process of developing 
qualifications and related products and services.
• Considering a request relating to access to our assessments that we receive, except where 
acceptance of the request is not logistically possible or where acceptance would undermine the 
criteria for the assessment.
• Examining and monitoring data relating to learner achievement to detect and mitigate 
accidental bias.
• Striving to improve the accessibility of customer-facing IT systems or introduce new systems.
• Fulfilling our obligation to meet the access arrangements requested for our learners in a way 
that does not disadvantage either them or their peers. 
• Supporting employers and providers to fulfil their equality and diversity responsibilities by: 
▪ Reviewing whether assessment processes are being carried out in a fair and objective 
manner.
▪ Adhering to equal opportunities legislation.
▪ Including a diversity and equality policy as a requirement of the provider agreement and 
the employer service level agreement.
▪ Having an effective and inclusive appeals procedure

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