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International Freight Forwarding Specialist

International Freight Forwarding Specialists are employed to ensure that the company they work for, and their clients remain compliant with all applicable customs, import and export laws and regulations.


They have specific skills around customs procedures, classification of goods, allocating modes of transport and all relevant paper and electronic documentation.

International Freight Forwarding Specialists are responsible for a variety of tasks on a daily basis such as shipment bookings, creating the appropriate documents, liaison with carriers, ports and handling agents, transport requirements, sales quotations, invoicing, financial procedures as well as the many customs processes and regimes they will come across.

Clients must be kept informed proactively of progress and this requires skills and behaviours in customer service linked to an appreciation of international cultures, time zones and their effect on transit times. International Freight Forwarding Specialists have the ability to communicate effectively with people from different countries, taking account of differences in working practices.

Assessment Methods:

  • Knowledge Test

  • Professional Discussion

  • Observed Role Simulation


Additional Assessment Criteria:

​If the apprentice has not already achieved Level 2 functional skills in Maths and English prior to their enrolment, both of these must be successfully completed in order to go through to EPA.

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